Connecting the Dots – Value out of product and user data
How can the data you collect from your products improve your services and revenues?
Listen to Andreas Cedborg, Product Manager @ Spotify and David Furendal, Founder @ Daresay sharing their insights on Thursday 28th of May.
As a leading design house for connected products, our solutions generate and collect valuable data. And we want of course our customers to get a better business when using that data. But how can that be done? We asked our friends Andreas and David if they wanted to give us some examples and tell us some of what they have learned. This 90-minute webinar with open mic discussion is the result.
Spotify collects and analyses how we all listen to and share music and audio on their platform to understand how they should continue the evolution towards an even better user experience for us and a better business for Spotify. They evaluate how limited groups of users interact with test versions and how we all behave on the release application. How is all that insight used and taken care of?
Daresay, the digital agency founded by David has worked with customers in the process of transforming product sales to service sales, based on insights gained by collecting data from users’ behaviours. Using understandings gained from not only what the users say they do but also from what they do have resulted in several successful projects.
Connecting the Dots is a series of seminars WSI offers to customers and friends, addressing business, technology and human aspects of successful product and service development in a connected world.
Connecting the Dots events are about to learn, share and meet. Therefore will we run this event as close to an IRL event as possible – everyone in the session will see each other with names and faces and we will make use of breakout rooms for sharing thoughts and reflections after each speaker.
14:30 Jan-Åke Lindquist, WSI CEO, opens the event
14:30 Andreas Cedborg, Product Manager @ Spotify
15:15 David Furendal, Founder @ Daresay
15:45 “Round table” discussion with questions and comments from the audience